Privacy Policy

Effective Date: 6/1/26

Introduction

Be In Tune Wellness LLC (“Be In Tune Wellness,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when accessing our website, learning management system (LMS), courses, coaching programs, memberships, workshops, educational resources, community spaces, and related services (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, maintain, and safeguard information obtained through the Services.

By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • User account information
  • Course enrollment information
  • Course progress and completion records
  • Quiz and assessment responses
  • Survey responses
  • Certificates earned
  • Community participation and discussion board activity
  • Customer support communications
  • Billing and transaction records

We may also automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring website information
  • Login activity
  • Website usage information
  • Learning engagement data
  • Cookie and analytics information

How We Use Information

We may use collected information to:

  • Provide and improve the Services
  • Deliver educational content and coaching programs
  • Create and manage user accounts
  • Process transactions
  • Issue certificates and completion records
  • Respond to inquiries and provide customer support
  • Improve website functionality and user experience
  • Conduct quality assurance and program evaluation
  • Protect platform security
  • Comply with legal obligations
  • Operate and grow our business

Learning Platform Data

Our LMS may collect and analyze educational engagement information, including:

  • Course enrollment
  • Lesson completion
  • Assessment participation
  • Course progress
  • Attendance
  • Certificates earned
  • General learning activity

This information is used to administer programs, improve educational offerings, verify completion, personalize learning experiences, and support business operations.

User-Generated Content

Certain portions of the Services may permit users to participate in discussion boards, community forums, comments, assignments, coaching groups, or other interactive features.

Information voluntarily shared in these spaces may be visible to other users and should not be considered private or confidential.

Users are solely responsible for content they choose to post or share.

Information Sharing and Disclosure

Be In Tune Wellness LLC does not sell, rent, or trade personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers, contractors, vendors, and technology partners that assist us in operating the Services, including:

  • Learning management system providers
  • Website hosting providers
  • Payment processors
  • Email communication providers
  • Analytics services
  • Security and fraud prevention providers
  • Scheduling and customer support systems
  • Cloud storage providers
  • Website plugins and integrations

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

  • To comply with applicable law, legal process, subpoena, court order, or governmental request;
  • To protect the rights, safety, security, property, or legal interests of Be In Tune Wellness LLC or others;
  • To investigate fraud, misuse, or security incidents;
  • In connection with a merger, acquisition, financing, restructuring, or transfer of business assets; or
  • With your consent.

By using the Services, you acknowledge that information submitted through the platform may be stored electronically and processed by third-party service providers necessary to operate and deliver the Services.

Aggregated and De-Identified Information

We may use, analyze, disclose, publish, or distribute aggregated, anonymized, statistical, or de-identified information for:

  • Educational evaluation
  • Program improvement
  • Research Reporting
  • Marketing Business planning
  • Quality improvement
  • Operational purposes

Such information is not intended to identify individual users.

Payment Processing

Payments are processed through third-party payment processors.

Be In Tune Wellness LLC does not store complete payment card information on its servers.

Payment information is processed and secured by the applicable payment processor according to its own privacy and security practices.

Marketing and Communications

By providing your contact information, you consent to receive communications related to:

  • Account administration
  • Purchases
  • Educational programs
  • Customer support
  • Platform updates

Where permitted by law, we may also send newsletters, educational content, announcements, and marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe link provided in those communications.

Artificial Intelligence and Analytics

We may utilize analytics tools, automated technologies, artificial intelligence-assisted systems, and related technologies to improve platform functionality, personalize educational experiences, analyze engagement patterns, improve program effectiveness, support customer service, and operate our business.

These technologies are not used to provide medical, psychological, psychiatric, or diagnostic evaluations.

No Healthcare or Clinical Records

Be In Tune Wellness LLC provides educational and coaching services only.

We do not provide healthcare services, psychotherapy, counseling, diagnosis, treatment, psychiatric services, or clinical case management.

We do not create medical records, treatment records, psychotherapy notes, diagnostic files, or protected health information as defined under HIPAA.

Users should not upload medical records, therapy records, treatment plans, diagnostic reports, or other highly sensitive health information through the Services.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain user sessions
  • Improve website functionality
  • Remember user preferences
  • Analyze performance
  • Enhance user experience
  • Protect platform security

Users may disable cookies through browser settings, though portions of the Services may not function properly.

Data Retention

We retain information for as long as reasonably necessary to:

  • Maintain accounts
  • Verify course participation and completion
  • Issue certificates
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain legitimate business records

Certain records may be retained after account closure where permitted or required by law.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, software platform, cloud service, internet transmission, or electronic storage system can be guaranteed to be completely secure.

We do not warrant or guarantee that unauthorized access, cyberattacks, data breaches, service interruptions, data loss, or other security incidents will never occur.

Users acknowledge and accept the inherent risks associated with internet-based services.

Data Security Incident Notification

Where required by applicable law, Be In Tune Wellness LLC will provide notice of qualifying data security incidents in accordance with legal requirements.

Virginia Privacy Rights

To the extent required by applicable Virginia law, eligible Virginia residents may have the right to:

  • Confirm whether we process their personal data
  • Access personal data
  • Correct inaccuracies
  • Request deletion of personal data
  • Obtain a copy of certain personal data
  • Exercise other rights available under applicable law

We may take reasonable steps to verify identity before responding to requests.

International Users

If you access the Services from outside the United States, you acknowledge that information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.

Children’s Privacy

The Services are not directed to children under thirteen (13) years of age.

We do not knowingly collect personal information from children under thirteen without legally required authorization.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting the revised Privacy Policy on the website.

Continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

Privacy Officer
Be In Tune Wellness LLC
Website: www.beintunewellness.com
Email: privacy@beintunewellness.com